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Find the most frequently asked questions. And if you don't find an answer, ask us!

Where can I find my order number?


When you have placed an order on our site, you will arrive on a confirmation page. At the top of this page is your order number. Example below ⬇️

en-confirmation-commande

Otherwise, you can find your order number on the confirmation email we send you. If you didn't receive that email, we explain what to do here.

As a last resort, if you did not write down your order number and did not receive an order confirmation email, you can fill out the form below to retrieve your order number.

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